Author: Anders Christian Hjort
Today I stumbled on this interesting contribution on LinkedIN from Chairman at Jet Blue Airways, Joel Peterson.
He illustrates some of the key behaviors and best practices that Huthwaite Research has uncovered around skilled negotiatiors, and what they do differently compared to their average peers.
The main 5 topics covered in his article are in Huthwaite terms:
- Think Long Term
- Understand the other parties objectives and interests
- Give information and tell how you feel about things beeing presented to you to create clarity
- Think WIN/win
- Ask questions
Although there is more to negotiation than this – actually 16 additional negotiations skills to master – Joel’s article below is definitely worth reading.