🤩 Today’s SPIN® Behaviour Challenge
You got the commitment. You didn’t get the promise.
They sound identical. The difference shows up three weeks later when nothing has moved.
The Distinction That Closes
A commitment is cognitive: “Yes, we’re moving forward.”
A promise is social: “I will personally present this to the board by Friday.”
The client who commits is interested.
The client who promises is invested.
Huthwaite’s research is clear: top performers don’t just secure agreement — they secure specific, named, personal workable action.
And here’s the SPIN® connection: the client who has articulated the value out loud — in their own words — isn’t just agreeing with you.
They’ve made a case to themselves. People keep promises they made to themselves.
THE CHALLENGE
End your next conversation with this instead of “so we’re agreed”:
“What will you promise me to do — and by when — to move this forward?”
Silence after that question is information.
The answer is your real qualification test.
Commitment tells you where they stand. A promise tells you if they’ll move.
Drop “PROMISE” in the comments if you’re upgrading your close today 👇
Need inspiration — text “30 min” on my mobile +4526700356
All the best.
Anders 🤩
#Huthwaite #SPINselling #BuyingCycle #SalesLeadership #SituationQuestions